Terms & Conditions

Introduction

Welcome to Thera P. By accessing our website or purchasing products from us, you agree to be bound by these terms and conditions. Please read them carefully.

Use of the Website

  • You agree to use this website for lawful purposes only.
  • You must not use the website in a way that may impair its performance, damage its content, or interfere with others’ use.

Orders

  • All orders are subject to acceptance and availability.
  • We reserve the right to refuse or cancel orders at our discretion.
  • Prices and availability of products are subject to change without notice.

Payment

  • We accept payments via Visa and Mastercard through our trusted payment gateway.
  • Payment must be received in full before the order is dispatched.

Shipping & Delivery

  • Delivery times are estimates and may vary.
  • We are not liable for delays or damages caused by couriers, customs, or external events.

Returns & Exchanges

  • Please refer to our Returns & Exchanges policy.

Intellectual Property

  • All content on this website (including text, images, and logos) is the property of Thera P and may not be used without written permission.

Liability

  • We are not liable for any indirect, special, or consequential damages arising out of the use of our products or website.

Governing Law

  • These terms are governed by the laws of South Africa. Any disputes shall be resolved in South African courts.

Privacy Policy

Introduction

  • We value your privacy and are committed to protecting your personal information.

Information We Collect

  • Name, contact details, and address.
  • Payment details (processed securely via our payment providers).
  • Information collected through cookies to improve your website experience.

How We Use Your Information

  • To process and deliver your orders.
  • To provide customer support.
  • To send marketing emails (if you have opted in).

Sharing Your Information

  • We do not sell or share your personal information with third parties, except to process orders or as required by law.

Data Security

  • We take appropriate measures to secure your information, including encryption and secure payment gateways.

Your Rights

  • You have the right to access, update, or delete your personal information. Please contact us at [insert email] to exercise your rights.

Changes to This Policy

  • We may update this policy from time to time. Please review it periodically.